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Release Notes - February 22, 2024

Our latest release includes enhancements to the product. Improvements include updates to the risk model, global search, package lists and package details.

Feature

Type of Change

Description

Risk Definition

Enhancement

A new real-time risk model that assesses package risk at each scan event has been introduced. This new model is informed by historical data for Route Risk, In-Transit Risk and Environmental Risk

Global Search

Enhancement

Search results have been updated to include package phase. For delivered packages, the delivery date is also displayed

Package Lists

Enhancements

A new list view, ‘Delivery Failures’, has been added. This list includes packages that are not delivered and are 3 or more days past the original scheduled delivery date. NOTE: Packages in this list are excluded from package counts displayed in dashboards and main navigation

Package Details

Enhancement

For consistency, ‘Sender’ has been relabeled as ‘Shipper’ underneath the map. (Shipper is a column available in the packages list views)

Escalation Management

Bug Fix

HTTP error was reported when trying to submit escalation action

Help Content

Enhancement

Updated help content to assist with product usage


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