The Ground Shipment Issues report evaluates the relative performance of a shipping location and destinations. It provides the most common issue codes encountered by packages within the ground network, and shows the relationship between the number of stops a package makes versus on-date performance.
Filters at the top of the report allows users to control how data is presented in the report. The filters include:
Date – allows user to select date range for the report
Carrier/Service Level – allows users to select ALL or specific carriers and service levels
Client/Location – allows users to select all locations or a specific location
To the right of filters, uses can use group data by day, week or month.
# of Stops vs On-Date Performance
Shows count and percentage of package stops for on-date performance
Origin Issue Analysis by MSA
Map view showing total number of package origin issues associated with MSA and on-date performance
Destination Issue Analysis by MSA
Map view showing total number of package destination issues associated with MSA and on-date performance
Package by Issue Code
Show counts of issue codes for shipped packages
The carrier zones are:
Zone 1: 0-50 miles
Zone 2: 51-150 miles
Zone 3: 151-300 miles
Zone 4: 301-600 miles
Zone 5: 601-1,000 miles
Zone 6: 1,001-1,400 miles
Zone 7: 1,401-1,800 miles
Zone 8: 1,801+ miles