ParcelShield

Our latest release includes enhancements to the product. Improvements include updates to search capabilities, package details, risk forecast and escalation management.

Release Notes - January 18, 2024

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Feature	Type of Change	Description
Search	Enhancement	Global search has been updated to support search by sender name, sender address and UPS carrier reference fields (in addition to tracking ID, order ID, recipient name and address)
Package Details	Enhancement	The destination forecast high temperature (˚F) for delivery date has been added beneath Recipient Address
Risk Forecast	Enhancement	Updates have been made to decrease the load time for this page
Escalation Management	Enhancement	The option to upgrade to Saturday Delivery has been added for some escalation reasons (only available on Friday)
Escalation Management	Enhancement	Rescue updated to ensure ‘Max Amount’ is collected when ‘Up to Max’ option is selected for Courier Approval
Proof of Delivery	Enhancement	UPS proof of delivery template updated to include city, state and zip code for the sender and recipient
Help Content	Enhancement	Updated help content to assist with product usage