ParcelShield

Our latest release includes enhancements to the product. Improvements include updates to the Package Views, Package Details and additions to help content.

Release Notes - September 28, 2023

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A quick lap of the product so you know where everything lives.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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Feature	Type of Change	Description
Package Details	Enhancement	A Special Request menu has been added for packages that are not escalated to support requests like customer pickup, reattempt today and request a courier
Package Details	Enhancement	Updated Package Summary to include carrier account number and additional package attributes if available like package value, MDO (medical doctor office) and Do Not Contact
Help Content	Enhancement	Added help content to assist with product usage