The Carrier Performance Scorecard provides key metrics around package delivery and performance. The information includes package volumes, performance, and metrics around on-day delivery performance by state and also issue code distribution over time. The report contains filters at the top, key performance metrics and performance charts.
Filters at the top of the report allows users to control how data is presented in the report. The filters include:
Date – allows user to select date range for the report to evaluate
Carrier/Service Level – allows users to select ALL or specific carriers and service levels
Client/Location – allows users to select all locations or a specific location
Refrigerated – allows users to select ALL, Yes or No for packages to view
Signature Required – allows user to select ALL, Yes or No for packages
First Issue Code – allows user to select ALL or specific issue codes
First Transit Stage – allows user to select ALL or specific transit stages
Last Issue Code – allows user to select ALL or specific issue codes
Last Transit Stage – allows user to select ALL or specific transit stages
To the right of filters, uses can use group data by day, week or month.
Key Metric Boxes
Total Packages Shipped – count of packages shipped
Packages Delivered On Date – count and percentage of packages delivered on date
Packages Not Delivered Late – count and percentage of packages not delivered on date
Package Value and % of Value Estimated – total package value and % of estimated value
Performance by Destination State
Shows carrier performance by destination state
Delays by State
Shows carrier package delays by state
First Issue Code Distribution Over Time
Shows trend over time of first issue code as part of delivery process
First Issue Code Breakdown
Shows count and percentage of first issue codes associated with packages
Last Issue Code Distribution Over Time
Shows trend over time of last issue code as part of delivery process
Last Issue Code Breakdown
Shows count and percentage of last issue codes associated with packages