The Carrier Performance dashboard provides the overall performance information of the Carrier and their service levels. The dashboard provides the ability to compare Carrier and their service levels across different aspects.
Filters at the top of the report allows users to control how data is presented in the report. The filters include:
Service Level – allows users to select ALL or specific carrier service levels
Tendered Date – allows users to select date range the package was tendered to the carrier
To the right of filters, uses can use group data by day, week or month.
Key Metric Boxes
Number of Days – number of days based on the tendered date range
On-Day Performance UPS – UPS percentage of packages delivered on date
On-Day Performance FedEx - FedEx percentage of packages delivered on date
On-Day Performance Trend – UPS – UPS on day performance trend over period of time with a trend indicator
On-Day Performance Trend – FedEx - FedEx on day performance trend over period of time with a trend indicator
On-Day Performance by Service - Weekly
Shows weekly on-day performance of carrier(s) by service level
Delays by Duration
Shows count and percentage of delay durations by number of days
On Day Performance by State
Map view showing percentage on day performance by state
Highlights
Highlights of best performing service level, week and service level over a period of time
Lowlights
Lowlights of worst performing service level, week and service level over a period of time