The Return to Sender report provides an overview of packages returned, whether they received a reattempt, and the estimated value of the packages. The report contains filters at the top, key performance metrics and performance charts.
Filters at the top of the report allows users to control how data is presented in the report. The filters include:
Client/Location – allows users to select all locations or a specific location
Carrier/Service Level – allows users to select ALL or specific carriers and service levels
Tendered Date – allows users to select date range the package was tendered to the carrier
Refrigerated – allows users to select ALL, Yes or No for packages to view
Signature Required – allows user to select ALL, Yes or No for packages
To the right of filters, uses can use group data by day, week or month.
Key Metric Boxes
Total Package Shipped – count of packages shipped
Packages With A RTS Issue – count and percentage of packages with a return to sender issue code
RTS Packages With A Delivery Attempt – count and percentage of packages with a return to sender issue code that had a delivery attempt
Return Packages
Shows volume and percentage of return to sender packages over a period of time
Return Packages with a Delivery Attempt
Shows volume and percentage of return to sender packages that had a delivery attempt over a period of time
Details Tab
Shows package details of the packages with a return to sender issue code and Allows users to export return to sender package data