The Delay Packages report provides an overview of packages returned, whether they receive a reattempt, and the estimated value of the packages. The report contains filters at the top, key performance metrics and performance charts.
Filters at the top of the report allows users to control how data is presented in the report. The filters include:
Client/Location – allows users to select all locations or a specific location
Carrier/Service Level – allows users to select ALL or specific carriers and service levels
Tendered Date – allows users to select date range the package was tendered to the carrier
Refrigerated – allows users to select ALL, Yes or No for packages to view
Signature Required – allows user to select ALL, Yes or No for packages
To the right of filters, uses can use group data by day, week or month.
Key Metric Boxes
Total Package Shipped – count of packages shipped based on tendered date filter
Packages Delayed – count and percentage of packages delayed
Packaged Detailed in Transit – count and percentage of package delayed while in transit
Packages Delayed At Destination - count and percentage of package delayed at the Carrier destination
Packages Delayed Out for Delivery - count and percentage of package delayed while out for delivery
Delay Packages
Shows volume and percentage of delayed packages over a period of time
Delayed Packages by Transit Stage
Shows volume and percentage of delayed packages by transit state over a period of time
% of Delayed Packages by Days
Shows volume and percentage of delayed packages, delayed by days over a period of time