The Incorrect Address report delivers details regarding incorrect addresses and the corrected address. This report can be used to update addresses that are causing challenges with delivery. The report contains filters at the top, key performance metrics and performance charts.
Filters at the top of the report allows users to control how data is presented in the report. The filters include:
Client/Location – allows users to select all locations or a specific location
Carrier/Service Level – allows users to select ALL or specific carriers and service levels
Date – allows users to select date range the package was tendered to the carrier
Refrigerated – allows users to select ALL, Yes or No for packages to view
Signature Required – allows user to select ALL, Yes or No for packages
To the right of filters, uses can use group data by day, week or month.
Key Metric Boxes
Total Package Shipped – count of packages shipped
Packages with an IA Issue – count and percentage of packages with an incorrect address issue
On-Date Packages with an IA Issue – count and percentage of package with an incorrect address issue delivered on date
Late Packages with an IA Issue - count and percentage of package with an incorrect address issue delivered late
Incorrect Address Packages
Shows and percentage of package with incorrect address issues over a period of time
Address Details
Shows list of packages containing an incorrect address issue code along with the original and corrected address information