The real time packages dashboard allows users to have complete visibility into the journey of every package throughout the day. It shows where each package is in its journey, whether it’s at risk of not being delivered on time, already late, in transit, out for delivery, or already delivered. Users can toggle between outbound and inbound packages.

At Risk are packages that are at risk of not being delivered on time. This includes packages that are scheduled for delivery today and at risk of not being delivered, as well as packages that are already late and at risk of not being delivered.

Today's High - Highest number of packages for the day that were at risk

Scheduled Today - Number of packages at risk that are scheduled for delivery today

Late by Day - Number of packages of missing scheduled delivery date that are already one or more days late

Delivered packages are packages that have already been delivered.

Today's High - Highest number of packages for the day that were delivered

Scheduled Today - Number of packages that were delivered today and were originally scheduled for delivery today

Late by Day - Number of packages that were delivered today but were a late delivery

Undelivered packages are packages that have not been and are not expected to be delivered.

Today's High - Highest number of packages that are undelivered today

Scheduled Today - Number of undelivered packages that were scheduled for delivery today

Late by Day - Number of packages undelivered today but are late by one or more days

In Transit packages are packages that are in transit to be delivered.

Today's High - Highest number of packages that have been in transit today

Scheduled Today - Number of packages in transit that are scheduled for delivery today

Late by Day - Number of packages in transit but are late by one or more days

Out For Delivery packages are packages that are out for delivery.

Today's High - Highest number of packages that have been out for delivery today

Scheduled Today - Number of out for delivery packages that were scheduled for delivery today

Late by Day - Number of out for delivery packages that are late by one of more days

Number of communications (phone calls) made on behalf of a customer.

Total number of packages (scan) events for the day.

Most recent time the real-time dashboard was updated.